My apprenticeship registration was submitted but I didn’t get a response.


First check:

  • To see if you have received your confirmation email (including spam/junk folder)
  • Whether all required fields and documents were submitted

What happens next:

  • CITB reviews your eligibility
  • If approved, you will receive an email with a temporary password and instructions to log in

If nothing arrives:

  • Wait for processing time, then contact CITB with your registration details