FAQs
I have changed employers, will this affect my CITB number?
If any of your details change, including changing employers, you will need to renew your CITB number to update this information.
What can I get with my CITB number?
Your CITB number will give you access to up to $3,000 in short course training fee subsidies, each financial year.
You may also be eligible to apply for the Tool Voucher and the Career Driven program.
I have just started an apprenticeship, how do I sign up with CITB?
You will need to apply for a CITB number or if you have had a CITB number before you will need to renew it. Please ensure you select the apprentice option and have you employer ABN ready, as you will need to enter this into your application.
Where can I find information around my wages and rights at work?
Fair Work Ombudsmen are there to help you understand your rights and responsibilities at work. Their website has information on pay & wages, leave, starting employment, employment conditions and workplace problems. Additionally, there are free tools and resources available.
Who is required to pay for trade school fees?
Reimbursement of training costs is the responsibility of the employer.
Training fees and textbook costs need to be reimbursed within:
- 6 months of starting the apprenticeship or a stage of the apprenticeship (eg. start of second year) or;
- 3 months of starting training with the training organisation (whichever is later).
This information is within the following awards:
- Building and Construction General On-site Award [MA000020]
- Electrical, Electronic and Communications Contracting Award [MA000025]
- Plumbing and Fire Sprinklers Award [MA000036]
Where can I get support throughout my apprenticeship?
The Australian Apprenticeship Support Network (AASN) is your first point of contact for all queries about apprenticeships.
AASNs give personalised advice and support services from pre-commencement to completion of your apprenticeship.