CITB Number FAQs

To check your training balance, find a course or renew your CITB number download the MyCITB app from the App or Play Store.

I work at a council, am I eligible for a CITB number?

Majority of onsite council works are eligible for a CITB number.

The quickest and most accurate way for us to assess you eligibility if by filling out our online application form. We will let you know the outcome of your application in 1-2 days.

I have a CITB number but I can't remember it...

No worries. Find your CITB number and check the status of your CITB number at the same time.

I have a CITB number but I don't know whether it is approved, what can I do?

Check the status of your CITB number.

If it is approved you are ready to start training, and if it is expired you may need to renew your details.

Got your approved CITB number and wondering what to do now?

You are eligible for up to $3,000 in subsidies! Why not have a look through our subsidised training courses? If there is a specific course you are interested in you can search for the course.

To get the subsidy applied, make sure when you register for the course you provide your approved CITB number to the training provider. The discount will be applied when you pay for the training course.