Find a Course

Lead effective workplace relationships (Cert 4)
Course Service ID 1391
Funded Hours 18
CITB Subsidised Amount $290
Competency Standard BSBLDR413 Lead effective workplace relationships
Prerequisites Suitable English reading, writing and numeracy skills The ability to research, access and interpret complex documents Knowledge of building terminology
Learning Outcomes

1. Collect, analyse and communicate information and ideas

2. Develop trust and confidence as leader

3. Develop and maintain networks and relationships

4. Manage difficulties into positive outcomes

Course Objectives

This unit describes the skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members.

The unit applies to team leaders, supervisors and new or emerging managers where leadership plays a role in developing and maintaining effective workplace relationships. It applies in any industry or community context. At this level work will normally be carried out within routine and non-routine methods and procedures, which require planning, evaluation, leadership and guidance of others.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Check Your CITB $ Balance


Recommended Courses

Course Search

Find a Provider