What if my project changes or is cancelled?

If you are no longer proceeding with a project, you may be eligible for a refund:

• Please contact the Levies Team at leviesteam@citb.org.au to request a Levy Refund Application Form, quoting your Project ID number in the email subject line.
• Once the Application Form has been completed and returned with the required supporting evidence, we will review your application.

If any of your project details change (e.g. new builder or Project Owner):

• Please contact the Levies Team at leviesteam@citb.org.au. Include your updated project information and quote your Project ID number in the email subject line.

Please Note: CITB is unable to amend existing CITB documents (e.g. Levy Notices, Payment Receipts, etc.)