When am I eligible for a refund?

You may be eligible for a levy refund if your project:

• Was cancelled or didn’t go ahead
• Had a duplicate levy lodgement or payment
• Had a final value decrease of $50,000 or more from the estimated project value submitted at lodgement.

If you meet any of the above criteria, please email us your Project ID with ‘Refund’ in the subject line, along with supporting documents applicable to your project from the list below.

• Reason for cancellation
• PlanSA Development application (DA) Application ID
• Notice of Withdrawal/Cancellation from PlanSA confirming withdrawal/cancellation has been actioned
• Levy Notice or CITB Payment Receipt for both duplicated lodgements
• Suitable documentation that confirms both the estimated and completed project values, and how the final sum was reached (e.g. original construction contract; invoices; progress claims; certificate of completion; schedule of works; etc.).

We will then send you a CITB Levy Refund Application Form.
Once this has been completed and returned with all the required supporting documents, we will review your application.