FAQs

Important Notice // System Upgrade
From 5:00pm Wednesday 17 June 2026, some services will be unavailable while we transition to our new database system, FundHub. 
This may affect Apprentices, Construction Workers, Employers, and Training Providers.

Levy payers will continue to have access during this period

For support, email support@citb.org.au.
 
We apologise for any inconvenience and thank you for your patience.