FAQ

CITB Number

Does it cost anything?

No, you just need to meet the eligibility criteria.

How do I get a CITB number?

Accessing CITB subsidised training for the first time? Apply Now
We will assess your application and be in touch with you regarding your eligibility for a CITB number within 2-3 business days.  If you are successful you will receive an SMS or email with your CITB number. You are able to access subsidised training once you have your CITB number.

How does CITB subsidised training work?

CITB subsidised training refers to a reduced rate on training costs for selected construction-related courses at selected Registered Training Organisations (RTOs) in South Australia. CITB subsidised training is only available from RTOs and for courses that are endorsed by the CITB. Participants are advised to ask the RTO if they offer CITB subsidised training, or check the list of CITB-endorsed RTOs here.

To receive CITB subsidised training the participant is required to have a valid CITB number before commencement of training. There are a few reasons why a CITB number might not be valid (see How long does my CITB number last for?). The participant can retrieve their CITB number and check the status prior to booking any training to ensure they receive the discount. 

The participant should present their CITB number to the RTO to find out how much the training will cost. CITB subsidised training is passed onto the participant in the form of a reduced rate, the RTO claims the subsidised training rate directly from CITB. Therefore, the course participant does not need to contact CITB for a subsidised training payment. Please note if the participant provides the RTO with an invalid CITB number, the RTO may bill the participant at a later date because they would have been unable to claim the CITB subsidised training.

How long does my CITB number last for?

Construction Workers
Your new CITB Number is valid for three years. If your CITB Number is used before the expiry date it will automatically renew for a further three years. If your CITB Number has not been used by the expiry date it will be placed on hold and we will notify you via SMS or email. During the on hold period your CITB Number  cannot be used to access training subsidies. To re-activate your CITB Number you will need to renew your details, please allow processing time as approval is not instant.

Apprentice/Trainee
If you are an apprentice or trainee your CITB number will need to be renewed at the completion of your Training Contract. You can apply to have your CITB number renewed and we will be in touch with you to confirm your eligibility.

Doorways2Construction student
If you are a Doorways2Construction - Stage 1 student your CITB number is valid for 18 months. If you are undertaking Doorways2Construction – Stage 2, your CITB number is valid for 12 months.

My CITB number is on hold

There are a few reasons why your CITB number is put on hold:

  • Your CITB Number has expired.
  • Your employer has notified us that your details have changed.
  • The RTO has notified us that your details have changed.
  • Your details are deemed by CITB to be incorrect.

You are welcome to make an online application to have your CITB Number renewed. To do this you will need your CITB Number; if you do not know your number you can find it here. Please allow processing time as approval is not instant.

My CITB number was previously approved but I have received a SMS text-message saying my CITB number is declined.

If you have recently changed jobs your previous employer may have advised CITB that you no longer work for them. If this is the case, your eligibility status will be declined until you update your details.

If you are still working in an eligible construction role within the construction industry and are still a resident of SA you can renew / update your details online. This will re-submit your application for eligibility and we will be in touch with you.

How do I renew my CITB number?

Renew your CITB number.

If you don't know your CITB number you will need to retrieve it first, and then renew.

Review your details and ensure they are up-to-date and correct.

Is there a limit to how much CITB subsidised training I can receive?

Yes, you can receive up to $3,000 in CITB subsidised training per 12 month period.

How much does CITB subsidise per course?

Search for courses to find out the CITB subsidised training amount. Contact the Registered Training Organisation (RTO) to find out the retail rate and how much the course will cost after the CITB subsidy.

Who runs the course?

The Registered Training Organisation (RTO) provides the training. Find a RTO and also search for courses.

What if I cannot find the course I am looking for?

If you have performed a course search on our website and cannot find your course of interest you can contact us on 8172 9500 during business hours to check if the course is on our subsidised training list. 

I have moved interstate – can I still use my CITB number?

No, your CITB number is only valid if you are a permanent resident of South Australia and are participating in training at one of our eligible registered training organisations.

I have recently moved to South Australia from overseas – would I be eligible to receive a CITB Number?

A person will be considered for eligibility under a Migrant Visa if the following apply:

  • It is a permanent residence visa for skilled workers and meets one or more of the following:
    • Has an internationally recognised record of exceptional and outstanding achievement in a construction profession or trade.
    • Is a points-tested skilled worker, sponsored by an employer or state or territory government agency.
    • Is in an occupation that is on the relevant skilled occupations list and has completed a suitable skills assessment for that occupation.

My Profiling

What is My Profiling?

My Profiling is an app that apprentices and trainees can use to record tasks performed on-the-job. Employers of apprentices and trainees are also required to use My Profiling to oversee and approve tasks. The information collected in My Profiling is part of the conditions of payment for the On-Job Training Support Payment.

Where do I get My Profiling?

The app is free and available for download on Google Play for android phones and the Apple Store for iPhone and iPad. My Profiling can also be accessed on a desktop or laptop. Find the links on our My Profiling page.

Please contact CITB and we will help set you up with a login for My Profiling.

Who is required to use My Profiling?

All employers and apprentices and trainees wishing to access CITB Support Funding. Electrical apprentices who use eProfiling are not required to use My Profiling.

What are the benefits of using My Profiling?

Apprentices and trainees can easily keep track of what skills and projects they have been working on. Employers can easily see how their apprentice/trainee skills are progressing, and training providers can gain an overall view of skills practiced on the job, match them to training package competencies and view any skills shortages.

Can I use My Profiling as a record of my training and for resume purposes?

Yes, you can.

I'm not using My Profiling yet, who should I contact about this?

Contact CITB during business hours on 8172 9500.

I'm having a technical issue with My Profiling, who should I contact?

Contact CITB during business hours on 8172 9500.