Apprentices
I have changed employers, will this affect my CITB number?
If any of your details change, including changing employers, you will need to renew your CITB number to update this information.
What can I get with my CITB number?
Your CITB number will give you access to up to $3,000 in short course training fee subsidies, each financial year.
You may also be eligible to apply for the Tool Voucher.
I have just started an apprenticeship, how do I sign up with CITB?
You will need to apply for a CITB number or if you have had a CITB number before you will need to renew it. Please ensure you select the apprentice option and have you employer ABN ready, as you will need to enter this into your application.
Where can I find information around my wages and rights at work?
Fair Work Ombudsmen are there to help you understand your rights and responsibilities at work. Their website has information on pay & wages, leave, starting employment, employment conditions and workplace problems. Additionally, there are free tools and resources available.
Who is required to pay for trade school fees?
Reimbursement of training costs is the responsibility of the employer.
Training fees and textbook costs need to be reimbursed within:
- 6 months of starting the apprenticeship or a stage of the apprenticeship (eg. start of second year) or;
- 3 months of starting training with the training organisation (whichever is later).
This information is within the following awards:
- Building and Construction General On-site Award [MA000020]
- Electrical, Electronic and Communications Contracting Award [MA000025]
- Plumbing and Fire Sprinklers Award [MA000036]
Where can I get support throughout my apprenticeship?
The Australian Apprenticeship Support Network (AASN) is your first point of contact for all queries about apprenticeships.
AASNs give personalised advice and support services from pre-commencement to completion of your apprenticeship.
Courses
What if the training doesn’t go ahead?
We understand that circumstances change, and you might not proceed with approved training, or the course / activity might be cancelled.
If that is the case, the training provider you enrolled with can remove your claim from our system, and the subsidy will return to your CITB account. You can check the balance of your account at MyCITB.
How much funding I can receive?
With an approved CITB number, you can access up to $3,000 worth of subsidies each financial year.
How much does CITB subsidise per course?
CITB subsidise a minimum of 60% of the course fee (depending on the cost by each training provider).
The Board will regularly review funding allocations to ensure we promote and adequately subsidise priority training for the industry.
Who delivers the training?
CITB Endorsed Training Providers (ETPs) deliver the training directly.
Does CITB deliver training?
No, CITB does not deliver training.
CITB provides funding for training and other workforce development activities, for eligible construction workers, apprentices and students.
Explore available courses approved for CITB subsidies and view course details via the ‘courses’ section of our website.
If you wish to enrol in a course that has been approved for CITB subsidies, you can do so independently or you can follow the links on our site, where you’ll be taken to the training provider’s website or enrolment page.
What if I cannot find the course I am looking for?
If you have performed a course search on our website and cannot find your course of interest you can contact us during business hours to check your information with us. Otherwise, the course may not be funded by us.
Employers
How do I know if my business is registered with CITB?
Get in contact with us to check If your business is registered with CITB.
How will I know when I am due for a CITB claim?
When you are due for a claim from CITB, you will always receive an email notification letting you know to log into your Employer Dashboard.
How do I get my new apprentice registered for CITB funding?
When taking on a new apprentice, get them to apply for a CITB number. If they have had a CITB number before they will need to renew it. In both cases, ensure they select the apprentice option and enter your ABN in the employer details section.
My apprentice already has a CITB number, why can't I see them on my dashboard?
You will need your apprentice to renew their CITB number via the CITB website, ensure they select the apprentice option and enter in your ABN in the employer details section. This will link them to your business in our system for claiming.
Am I responsible for paying my apprentices Trade School fees?
Yes. This is set out in the Building and Construction, Electrotechnology and Plumbing awards. For further information visit fair work. It is also a condition of funding if you are claiming the Apprentice Training Support (ATS) funding from CITB that you are paying for your apprentices trade school fees.
Can my apprentices’ complete other short courses while they are in training?
Yes, apprentices can undertake any of the short courses offered by CITB and receive up to $3,000 in subsidies.
MyCITB
I have moved interstate – can I still use my CITB number?
No, we only partner with South Australian based Training Providers.
My CITB number was previously approved, but I have received a notification that it’s now declined. What happened?
There are a few reasons you may have been declined:
- If a CITB number has been ‘on hold’ for 3 months, the CITB number will automatically be declined. If you are still living in SA and working in the SA building and construction industry, you can renew your CITB number online
- If you have renewed your CITB number and are no longer living in SA or working in the SA building and construction industry, you are no longer eligible for a CITB number.
Why is my CITB number on hold?
There are a few reasons why your CITB number is put on hold:
- We are waiting on confirmation of your training contract
- A previous employer has notified us that your details have changed
- A training provider has notified us that your details have changed
- Your details are deemed to be incorrect, or your application is incomplete
- We are waiting on confirmation of your employment
- Your employer is not registered with CITB.
If your CITB number is put on hold you, will receive a notification to provide further detail.
How long does my CITB number last for?
CITB Numbers expire at different times, based on your approval status.
Construction Workers:
Are approved for four years before they will automatically expire, unless renewed.
Apprentices:
Are approved for the term of the apprenticeship. On completion, a reminder will be sent to renew.
Students:
Are approved for one year in year 11, and can renew in year 12 for another year (if completing an Advanced Skills Cluster).
What is the eligibility criteria for a CITB Number?
Broadly, you must be living in South Australia and be working in South Australia’s building and construction industry. Please refer to our eligibility policy for definitions of ‘building and construction’ and specific requirements for a CITB number.